Our Policies
Please review before booking. All policies stated below will be included in our TTB Event Contract at the time of booking.
The Traveling Basket will invoice the Client for a 50% deposit at the time of booking. The remainder of the event will be invoiced the morning of the event. The Client agrees to pay invoice(s) by the due date(s) specified. Unpaid or overdue invoices may result in suspension or termination of the Project.
The Customer agrees that the deposit placed for their event will be non-refundable. In the event of cancellation for any reason The Traveling Basket will reschedule the Client event free of charge OR hold the initial deposit as a credit toward a future event.
In the event of bad weather, the same policy applies as in the event of cancellation as previously mentioned above.
Items are to be returned in reasonable condition. Client will reimburse The Traveling Basket for reasonable expenses incurred by us. In the event that items are returned broken, damaged or dirty beyond usual wear - the client will agree to pay for the cost of any additional cleaning or replacement items.